FAQ

Everything you might want to know about our products, your orders, and how we work. Can't find your answer? Reach out — we're happy to help.

Products & Ingredients

Are your products really 100% organic?

Yes. Every formulation is made with 100% organic, cold-pressed oils and time-tested herbs — free from artificial fragrances, parabens, sulfates, and synthetic fillers.

Will your oils clog my pores?

No. We use lightweight, non-comedogenic oils that absorb without clogging pores, making them suitable for all skin types — including sensitive and acne-prone skin.

When will I see results?

With consistent use, most people notice improved texture, reduced pigmentation, and a natural glow within a week.

Who is Bare & Butter for?

Everyone. Our skincare is gender-neutral and inclusive by design — pure, effective formulations for all skin types and tones.

Should I patch test before using a new product?

We recommend applying a small amount to your inner arm and waiting 24 hours before first use, especially if your skin is sensitive.

Orders & Shipping

How do I track my order?

Once your order ships, you'll receive an email with a tracking link. You can also check its status anytime on our Track Your Order page.

How long does delivery take?

Orders are typically processed within 1–2 business days. Delivery estimates for your location are shown at checkout.

Returns, Refunds & Cancellations

What is your return and refund policy?

Full details are in our Refund Policy.

Can I cancel my order?

Please see our Cancellation Policy. If your order hasn't shipped yet, contact us with your order number and we'll do our best to help.

Still have questions?

We're here for you. Visit our Contact Us page and we'll get back to you as soon as we can.